What type of access does the Developer Support Plan provide?

The Developer Support Plan offers email access to support during business hours, which is designed to provide guidance primarily for developers who are looking to build and enhance their applications using AWS resources. This support is tailored to address common developer needs, such as debugging and leveraging AWS features effectively, without the higher costs associated with more comprehensive support plans.

This service is valuable for development teams as it allows them to seek assistance and advice when facing challenges during their projects, thereby facilitating quicker resolution of issues. Developers can submit their queries via email and expect responses in a timely manner, ensuring they have the support needed without 24/7 availability or one-on-one sessions, which might be provided under higher-level support plans.