What are the four support plans offered by AWS?

The four support plans offered by AWS reflect a structured approach to customer support, catering to different needs and levels of service. The correct labels for these support plans are Business, Enterprise, Basic, and Developer.

• The Basic support plan is available for all AWS customers at no charge, providing access to documentation, whitepapers, and support forums, but no direct support from AWS.

• The Developer support plan is designed for developers experimenting with AWS. It includes business hours access to AWS support engineers and features like guidance on best practices.

• The Business support plan offers full access to AWS support, including around-the-clock technical support and a response time of under an hour for urgent issues.

• The Enterprise support plan is the most comprehensive, designed for large organizations with mission-critical workloads. It includes a designated technical account manager, full access to support, and support for third-party software.

This structured level of service ensures that customers can select a plan that fits their operational needs and can scale as their engagement with AWS grows. Each plan is tailored to provide varying degrees of assistance based on user requirements, thereby making the correct choice the one that clearly lists these established categories.